‘So much easier’: Tesco introduces parcel lockers to 500 supermarkets – how it works

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More than 200 InPost lockers are currently installed at Tesco supermarkets across the UK, with a further 500 being rolled out. The new service will allow customers to have a stress-free shopping experience.

The pandemic has caused there to be an increase in online shopping due to shops being closed for several months at a time.

However, when sending an item back, shoppers often have to visit the Post Office to return the package.

InPost allows customers to return a parcel using lockers, which are based all around the country.

Local lockers can be found online but its expansion with Tesco means shoppers can return their parcel while grocery shopping.

The national roll out will include both delivery and collection services.

The service, which is 24/7, is being rolled out at larger Tesco stores across the country.

InPost’s Instant Returns enables customers to return their online purchases label-free, using a QR code delivered directly to their phone.

This eliminates the need for a printer as well as reducing hassle for shoppers.

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Many retailers have partnerships with InPost including Boohoo, JD Sports and Holland & Barrett.

New Look, schuh and Missguided parcels can also be returned in the lockers.

With Christmas just around the corner, the new partnership is set to bring extra convenience to the busy shopping period.

Jason Tavaria, CEO of InPost, said: “We’re delighted to partner with Tesco to bring our parcel lockers to even more shoppers across the UK.

“It makes perfect sense for shoppers to combine two trips into one, skip the queue and send, collect or return parcels during their weekly shop.

“We know this Christmas season could be a little more stressful than expected, so we want to do our part by offering maximum convenience, particularly with our Instant Returns service.

“We also know that by reducing the number of deliveries needed, the new lockers will reduce local traffic, helping to create more sustainable, greener communities.”

Taking to social media to share their thoughts on the new service, customers were delighted with the news.

One person, Max Saunders, said: “This will be so much easier, especially if they are located in the car parks.”

Another customer, Maria Simms, wrote: “This will make me shop more because I usually hate having to take parcels back, takes so long.”

Louise Goodland, Head of Strategic Retail Partnerships at Tesco, said: “We’re delighted to be improving the range of services in our stores by partnering with InPost.

“The new partnership will enable customers to collect and send parcels alongside their weekly shop.

“We know our customers are always looking for ways to make their lives easier, and to save time and effort. The new lockers will help them do just that.”

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